Data Protection and Privacy

oz365win Privacy Policy

Your personal information is completely safe with us. This policy describes in detail how oz365win collects, uses, and protects your data.

Last Updated: January 2026

Introduction and Scope

This privacy policy ("Policy") applies to all users of the oz365win platform. By using oz365win through our website, mobile services, or any other channel, you are considered to have accepted the terms of this Policy.

oz365win is a safe and reliable online betting and casino platform for players in Bangladesh. We take your privacy seriously and are committed to protecting your information. This policy describes what personal information oz365win collects, why it is collected, how that information is used and stored, and what rights you have regarding your information.

If this Policy changes, we will update the version published on the website. For significant changes, we will notify you at your registered email address.


What Information Is Collected

2.1 Registration Information

When you create an account on oz365win, we collect the following information:

  • Full name (in Bengali or English)
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Preferred username and password (in encrypted form)
  • Current address (where applicable)

2.2 Identity Verification Information (KYC)

To maintain a secure environment and protect your account, we may collect the following during identity verification:

  • National ID card (NID) or passport copy
  • Driving licence (as an alternative)
  • Bank or mobile banking account verification details

2.3 Financial Transaction Information

During deposit and withdrawal processes, we collect:

  • bKash, Nagad, or Rocket account number
  • Transaction amount and date
  • Transaction reference number

Note: We never store full card numbers or confidential bank account details.

2.4 Automatically Collected Information

When you use the platform, our system automatically collects certain information, such as:

  • IP address and device identifier
  • Browser type and operating system
  • Session duration and page visit data
  • Data from cookies and similar tracking technologies

Purpose of Information Use

oz365win uses your information only for specific lawful purposes. No information is sold or leased to third parties without your consent.

3.1 Service Delivery and Operations

  • Creating and managing your account
  • Processing deposits and withdrawals
  • Applying bonuses and promotions
  • Maintaining game history and transaction records

3.2 Security and Fraud Prevention

  • Detecting unauthorised access to your account
  • Preventing financial fraud and money laundering
  • Ensuring responsible gaming
  • Age verification and blocking access by minors

3.3 Customer Support

  • Providing assistance via live chat and email
  • Resolving complaints
  • Sending important account-related notifications

3.4 Service Improvement

  • Improving platform performance and usability
  • Providing a personalised gaming experience
  • Customising offers based on user preferences

Information Sharing with Third Parties

4.1 When Information Is Disclosed

oz365win may share information with third parties in the following limited circumstances:

  • Payment processors: With authorised payment partners such as bKash, Nagad, and Rocket to complete transactions.
  • Technology partners: With trusted providers who operate secure servers and maintain software, who are bound by strict confidentiality agreements.
  • Legal obligations: When required to comply with a valid court order or directive from a regulatory authority.
  • Fraud investigations: With relevant authorities in the investigation of cybercrime or financial fraud.

4.2 What Is Never Done

  • Your information is not sold to third parties for marketing or advertising purposes without your consent.
  • Your personal information is not shared with unrelated organisations.
  • Information is not transferred to any government or state body without a lawful directive.

Cookies and Tracking Technology

5.1 What Are Cookies

Cookies are small text files stored in your browser. They are used to improve your browsing experience, remember your preferences, and ensure the platform functions correctly.

5.2 Types of Cookies oz365win Uses

  • Essential cookies: These are necessary for managing login sessions, ensuring security, and basic platform functionality.
  • Functional cookies: Used to remember your language preference, game settings, and layout preferences.
  • Analytics cookies: Used to analyse how the platform is used in order to improve the service.

5.3 Cookie Controls

You can disable cookies from your browser settings. Please note that disabling essential cookies may cause some platform features to not work correctly.


Data Protection Measures

6.1 Technical Security

oz365win applies industry-standard security measures to protect your information:

  • SSL encryption: All data transfers are encrypted using 256-bit SSL/TLS technology.
  • Password hashing: Passwords are never stored in plain text — only strong cryptographic hashes are kept.
  • Firewall and DDoS protection: Advanced network security measures are in place to prevent unauthorised access and cyberattacks.
  • Two-factor verification: Additional verification is required for suspicious logins or large transactions.
  • Regular security audits: Systems are regularly tested by third-party experts.

6.2 Access Controls

Only authorised oz365win staff may access your information when needed for specific work purposes. All data access is logged and reviewed regularly.

6.3 Data Retention Period

We retain your information for as long as your account is active. Even after account closure, we may be required to retain data for the applicable period to meet legal and regulatory requirements. Once the required period ends, data is securely deleted.


Your Data Rights

oz365win respects your rights regarding your information. To exercise any of the rights described below, please contact our support team.

Right of Access

You may request to know what information we hold about you. After verification, we will provide you with a summary of all stored information.

Right to Rectification

If any of your information is incorrect, you may request a correction. We will take the necessary steps within a reasonable time.

Right to Erasure

In certain circumstances, you may request that your information be deleted. Where there is no legal obligation preventing it, we will complete this through the appropriate process.

Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

Data Portability

You may request a readable copy of your information and, where applicable, request that it be transferred to another service.

Withdrawal of Consent

You may withdraw your consent at any time, though this will not affect the lawfulness of prior processing.


Protection of Minors

oz365win is for persons aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21. All users must confirm their age at registration, and we verify date of birth through the KYC process.

If we suspect that a minor has created an account, we will immediately suspend that account and delete the associated information. Parents or guardians with concerns about this may contact us at [email protected].


Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is available in Bengali 24 hours a day, 7 days a week.

Live Chat

24/7 Bengali live chat support

Privacy request response time: We aim to review and respond to all privacy-related requests within a reasonable time. For complex requests, we will notify you in advance.